Privacy Policy for PrintByHeart

Last Updated: September 2026

Here is a comprehensive, professionally structured Privacy Policy tailored specifically for PrintByHeart (https://printbyheart.com/)

You can copy and paste this directly onto your website’s Privacy Policy page.

Welcome to the official PrintByHeart privacy policy page. At PrintByHeart (accessible via www.printbyheart.com we operate as a dedicated custom printing website specializing in personalized t-shirts, engraved accessories, custom corporate diaries, custom pens, name pendants, and customized gift items.

We value your trust and are committed to ensuring customized gifts and apparel data safety alongside complete privacy for every customer. This Privacy Policy details how we collect, handle, protect, and process your information when you visit our website, upload custom graphics, or place orders.

By accessing or placing an order through our personalized merchandise online store, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To process your orders and ensure smooth shopping and delivery, we collect the following data:

A. Personal Information Provided by You

Contact & Delivery Details: Your full name, shipping address, billing address, phone number, and email address.
Account Credentials: Username and password if you create an account on PrintByHeart.
Custom Artwork & Personalization Data: Personal photographs, brand logos, corporate slogans, dates, and custom text uploaded for printing on t-shirts, stationery, or personalized jewelry.
Payment Details: All transactions are processed through verified, encrypted third-party payment gateways (such as UPI, Razorpay, Net Banking, credit/debit cards). We follow strict protocols for a secure checkout for custom t shirts and gifts, and we do not store sensitive payment details (like card numbers or UPI PINs) on our servers.

B. Automatically Collected Technical Data

Device & Log Data: IP address, browser type, device information, referring pages, and session duration.
Cookies & Tracking: Standard browser cookies used to keep items saved in your cart, track user sessions, and assess site performance.

2. How We Use Your Information

We utilize collected information to maintain our quality standards and provide seamless service:

Order Production & Delivery: To print, customize, inspect, package, and ship your orders to your doorstep.
Customer Support: To provide real-time updates regarding order status, tracking links, and design queries.
Service Notifications: To send invoice copies, order confirmations, and dispatch details via email, SMS, or WhatsApp.
Platform Security: To safeguard against fraudulent transactions and ensure continuous website security.

3. Custom Design Copyright and Data Protection

We place strict importance on custom design copyright and data protection:

Confidential Use: Any photo, graphic, or design you upload is utilized solely for fulfilling and manufacturing your specific order.
Customer Responsibility: Customers warrant that they own or hold necessary permissions/licenses for any trademarked logos or copyrighted imagery submitted for printing. PrintByHeart assumes no liability for intellectual property infringement originating from customer-submitted materials.
No Unauthorized Sharing: We do not publish, sell, or distribute your private photos, artwork, or corporate assets without your prior permission.

4. Data Sharing & Third-Party Service Providers

PrintByHeart does not sell, rent, or trade customer information. Data is shared exclusively with necessary operational partners:

Logistics & Courier Services: Reputable courier and delivery aggregators to ensure timely dispatch to your location.
Payment Processors: Certified banking and payment gateway partners for encrypted transaction settlement.
Technical & Hosting Infrastructure: Secured web hosting servers ensuring continuous site stability.
Legal Compliance: Authorities or legal entities if required by law or to protect against fraudulent activities.

5. Cookies and Analytics

Our website uses cookies to:

Retain items added to your shopping cart across browsing sessions.
Understand customer preferences and optimize browsing convenience.
Analyze overall store traffic and popular product trends through web analytics tools.

You may disable cookies via your browser settings, although certain shopping cart features may function with limited efficiency.

6. Data Security and Retention

Security Protocols: We implement industry-standard SSL encryption and technical safeguards to keep customer records secure.
Data Retention: Personal and order records are maintained only as long as necessary to fulfill delivery, handle warranty or return claims, and comply with statutory accounting and tax regulations.

7. Customer Rights

As a valued user, you have the right to:

Access or request a copy of the personal details stored in your account.
Request updates or corrections to any inaccurate address or contact details.
Request account deactivation or removal of your records, subject to completed transactional and legal retention rules.
Opt out of promotional newsletters or marketing messages at any point.

8. Changes to This Policy

We may update this PrintByHeart privacy policy periodically to reflect store enhancements or updated regulatory requirements. Updates will be published directly on this page with an updated “Last Updated” revision date.

9. Grievance Redressal & Contact Information

For any inquiries, feedback, or grievance redressal regarding our privacy measures and data protection practices, please contact us:

Store / Brand Name: PrintByHeart
Website:www.printbyheart.com
Email: printbyheart@gmail.com
Studio Address: Main Car Road, Lalkuan, Nainital, Uttarakhand, India
Grievance Support: For privacy-related issues, queries are acknowledged and reviewed within 48 business hours.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact our team:

Business Name: PrintByHeart
Website:www.printbyheart.com
Email: printbyheart@gmail.com
Address / Studio: Main Car Road, Lalkuan, Nainital, Uttarakhand, India

Privacy Policy